Product Refund Policy.

Merchandising Product Exchange Guarantee. GWE warrants the quality of its products and shall exchange or refund the purchase price for any defective product. Anyone returning a damaged or defective product must complete the Product Exchange or Return Form, available from GWE Admin.

Fourteen (14) Day Return Policy.

Retail Customers;
    GWE is committed to honour the Company's 14 - day, money-back guarantee to all Retail Customers. If for any reason a Retail Customer is dissatisfied with any GWE merchandising product, he/she may return the product to the Agents from whom the product was purchased, or if purchased through the GWE web site return the goods directly to GWE, within Fourteen (14) days from the date of delivery for a replacement, exchange. The Agent / customer should complete a Customer Product Return Form and forward the form along with the original sales receipt and returned merchandise to GWE within ten (10) days of the Customer's return. GWE will then refund the purchase price, or replace the returned merchandise with like product and ship it to the customer.